BRAINFISH

Downloadable communications software for connecting businesses, business professionals, enterprise users, and their customers via computer networks and global communications networks, in the fields of customer support, customer relationship management, customer service, customer engagement; Downloadable communications software for connecting helpdesk functionality, namely, software for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers, text recognition, machine learning, and artificial intelligence software for automated customer support

Business assistance, advisory and consulting services in the field of customer onboarding, implementation, and operation of customer support, customer relationship management, customer engagement, and helpdesk systems

Transfer of data by telecommunications; Communications services, namely, transmitting streamed sound and audiovisual recordings via the Internet; Telecommunications services, namely, personal communication services; Communication services, namely, electronic transmission of data and documents among users of computers; Communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems; Transmission of information by electronic communications networks; Transmission of audio data; Transmission and delivery of data representing a broad array of subject matter via the internet and a global array of computer networks

Software as a service (SAAS) services featuring software for Omnichannel technical support via chat and email