BOTSHORE

Providing call center and customer care services, namely, operation of telephone call centers for others and responding to customer inquiries for others through in person communication or computer automated communication in the fields of household and office electronics, appliances, telecommunications, healthcare, manufacturing, sales, services, retail, banking and financial, insurance, for profit and nonprofit corporations and government entities; Sales and acquisitions for others, namely, procuring of contracts for the purchase and sale of goods and procuring of extended service and warranty contracts; Back office services for others, namely, business and financial record management, business and financial record keeping for regulatory compliance, accounting services, business administration and office work for others, data management in the nature of updating and maintenance of data in computer or online databases, supply chain management, human resources management, and computerized file management; Customer services, namely, providing customer service and product and service inquiry services in the nature of responding to customer inquiries for others, by telephone and internet, namely, via chat, e-mail and SMS, all in the fields of household and office electronics, appliances, telecommunications, healthcare, manufacturing, sales, services, retail, banking and financial, insurance, for profit and nonprofit corporations and government entities; Business process outsourcing services, namely, administrative processing of purchase orders for others, in the field of product and service sales

Collections, namely, debt collection agency services; back office services for others, namely, providing home warranty administration and credit card payment transaction processing

Technical support, namely, diagnosing of computer hardware and software problems; back office services for others, namely, computer technology support in the nature of help desk services