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Downloadable software in the field of business management, namely, software that enables businesses to manage their contacts, calendars and schedules, book appointments with their customers, manage their accounting and invoicing, manage their business documents, manage their allocation of employees, manage their sales, manage their purchase of supplies and services from third party suppliers, manage their marketing, showcase past work and successes, and create and post marketing material; Downloadable software for customer relationship management; Downloadable software for searching for and locating third party providers of goods and services for consumers and connecting consumers to providers of goods and services of interest; Downloadable software enabling customers to schedule appointments and manage their calendars for the receipt of goods and services from businesses; Downloadable software providing information as to third party providers of goods and services; Downloadable software enabling customers to post and read reviews and comments with respect to businesses and their goods and services