BOLD360

Providing on-line, non-downloadable software for enabling customer communication, engagement, and support across digital channels including live chat, video chat, SMS, social media, email management, social networks, and self-service; providing on-line, non-downloadable software for enabling support interactions through remote control, file transfer; providing on-line, non-downloadable software for customer communication data management; providing on-line, non-downloadable software for analytics and reporting in the field of customer communications, customer engagement, and customer website visitor activity; providing on-line, non-downloadable software for website owners that enables live chatting with website visitors, visitor monitoring, and email management