BLUEPRINT QUALITY MANAGEMENT SYSTEM

Audio discs featuring information in the field of debt collection and accounts receivable for professionals in the debt collection and accounts receivable industry; compact discs featuring information in the field of debt collection and accounts receivable for professionals in the debt collection and accounts receivable industry; electronic publications, namely, books, magazines, manuals, guides and course materials featuring information in the field of debt collection and accounts receivable for professionals in the debt collection and accounts receivable industry recorded on computer media; digital media, namely, downloadable audio files, pre-recorded DVDs, downloadable video recordings, downloadable e-books, high definition digital discs and prerecorded USB flash drives featuring information in the field of debt collection and accounts receivable for professionals in the debt collection and accounts receivable industry

Printed publications, namely, brochures, booklets, and teaching materials in the field of debt collection and accounts receivable for professionals in the debt collection and accounts receivable industry; publications, namely, books, magazines, newsletters, printed hand-outs, workbooks, manuals, printed study guides, brochures and printed exams in the fields of debt collection and accounts receivable for professionals in the debt collection and accounts receivable industry

Consulting services in the field of debt collection and accounts receivable training for professionals in the debt collection and accounts receivable industry; educational services, namely, conducting programs in the field of debt collection and accounts receivable for professionals in the debt collection and accounts receivable industry; educational services, namely, conducting conferences, forums, expositions, programs, courses, online courses, telephonic courses, seminars, legal compliance seminars and workshops in the field of debt collection and accounts receivable for professionals in the debt collection and accounts receivable industry and distribution of course material in connection therewith; educational services for professionals in the debt collection and accounts receivable industry, namely, providing training of compliance professionals for certification in the field of debt collection and accounts receivable