BLAZELOOP

Computer software for obtaining and managing real-time customer and consumer feedback through channels such as social media applications, mobile applications, texting and global computer and satellite networks, and directing feedback to managers and front-line staff who can engage, act, and resolve customer issues in real-time

Software as a service (SaaS), namely, the provision of computer software in a computer network hosted environment for obtaining and managing real-time customer and consumer feedback through channels such as social media applications, mobile applications, texting and global computer and satellite networks, and directing feedback to managers and front-line staff who can engage, act, and resolve customer issues in real-time