BEAT

Software for automatically and semi-automatically coaching employees based on computer-analysis of employee-customer communications, in particular voice, video and email communication, using transcription, speech recognition, to assess and critique the employee, shorten on-boarding time of new employees, coach employees for better performance, gain visibility into pipeline deals, and improve sales execution, all of the foregoing excluding automation systems and processes, automation software, software to integrate machine operations, and software for machine-based processes; and all of the foregoing excluding software and application software for implementation of organizational changes through behavioral change

Software as a service (SAAS) services featuring software for automatically and semi-automatically coaching employees based on computer-analysis of employee-customer communications, in particular voice, video, and email communication, using transcription, speech recognition, to assess and critique the employee, shorten onboarding time of new employees, coach employees for better performance, gain visibility into pipeline deals, and improve sales execution, all of the foregoing excluding design and development of diagnostic and analytical tools and software associated with the field of automation, automation systems, automation processes, and machine-based processes, and excluding consulting services in the field of automation, automation systems, automation processes, and machine-based processes; and all of the foregoing excluding hosting and content management of change management portals