BCIT

Downloadable electronic publications namely, books, magazines, handbooks, workbooks, booklets, newsletters, notices, brochures, pamphlets in the fields of business, media, engineering, science, technology, trades and apprenticeship

Stationery, namely, file folders; Business cards; printed publications, namely, books, magazines, handbooks, workbooks, booklets, newsletters, notices, brochures, pamphlets in the fields of business, media, engineering, science, technology, trades and apprenticeship; printed billboards, signs and posters; calendars; printed paper report cards; Stationery, namely, daily planners, address books, notebooks, notepaper, looseleaf paper, looseleaf binders, pens, pencils, pencil sharpeners, envelopes, and cards; decals; Printed Instructional materials in the field of customer service namely, books, manuals, and pamphlets; Instructional materials in the fields of business, media, engineering, science, technology, trades and apprenticeship, namely, books, manuals, and pamphlets; school identification cards, not magnetically encoded

Operation of a website containing academic institution registration information; Operating a website providing information about educational programs in the fields of business, media, engineering, science, technology, trades and apprenticeship; Educational and training services at the institution level, namely, providing classes, seminars, lecture series, workshops, tutoring and mentoring at the institution level and in the fields of business, media, engineering, science, technology, trades and apprenticeship and distribution of course material in connection therewith; Educational and training services at the institution level, namely, providing courses of instruction in careers in science and technology; Educational and training services at the institution level, namely, providing courses of instruction in careers in trades; Educational and training services at the institution level, namely, the provision of courses of instruction through correspondence programs in the fields of business, media, engineering, science, technology, trades and apprenticeship; Educational and training services at the institution level, namely, offering opportunities to others to participate in research programs; Educational and training services at the institution level, namely, providing courses of instruction in customer service skills and techniques; Educational and training services at the institution level, namely, providing courses of instruction in providing customer service via telephone and electronic data communication; Educational and training services at the institution level, namely, providing courses of instruction in fostering teamwork and interpersonal communication skills among personnel working in the field of customer service; Educational and training services at the institution level, namely, providing courses of instruction in telephone sales skills and techniques; Educational and training services at the institution level, namely, providing courses of instruction in development and implementation of standards and measures for achieving and assessing the performance of customer service provided via telephone and electronic data communications; Educational and training services at the institution level, namely, providing courses of instruction in managing stress experienced by personnel working in the field of customer service; Educational and training services at the institution level, namely, providing courses of instruction in selecting, installing operating and managing telecommunications and computer hardware and software used in the provision of customer service; Educational and training services at the institution level, namely, providing courses of instruction in establishing and operating facilities for providing customer service via telephone and electronic data communications; Educational and training services at the institution level, namely, providing courses of instruction in recruiting, motivating, supervising, and managing customer service agents; Educational and training services at the institution level, namely, providing courses of instruction in managing information systems and networks in the field of customer service; Educational and training services at the institution level, namely, providing courses of instruction in strategic development of customer service facilities and personnel; Educational and training services at the institution level, namely, providing courses of instruction in managing and supervising customer service agents; Educational and training services at the institution level, namely, providing courses of instruction in providing customer service via telephone and electronic data communications on behalf of others; Library services, namely, lending library services and online academic library services; Conducting business development and planning programs; Administration of cultural and educational programs in the fields of business, media, engineering, science, technology, trades and apprenticeship; Arranging and conducting educational programs and conferences in the fields of business, media, engineering, science, technology, trades and apprenticeship; Career counselling services, namely, providing advice concerning options to pursue career opportunities; Operation of social clubs; Operation of both indoor and outdoor recreational facilities, namely, gymnasiums, fitness centers, weight rooms, basketball courts, racquetball courts, squash courts, fields, running tracks and flying disc golf courses; providing non-downloadable electronic publications namely, books, magazines, handbooks, workbooks, newsletters, notices, brochures, pamphlets in the fields of business, media, engineering, science, technology, trades and apprenticeship

Applied research and development services featuring development of industrial prototypes, conducting feasibility studies, and conducting clinical trials; Technical consultation and research in the fields of science and technology; Operation of laboratories for testing materials in the fields of business, media, engineering, science, technology, trades and apprenticeship; Rental to others of laboratories and laboratory equipment for testing materials