BALDRIGE BLITZ

Magnetic data carriers, namely video tapes designed to provide managers with the capability to use quality business criteria to identify the vital few improvement areas to improve, and also designed to provide assistance in designing a plan to implement improvement projects to improve the areas identified

Paper goods and printed matter, namely manuals, books and instructional materials designed to provide managers with the capability to use the quality business criteria to identify the vital few improvement areas to improve, and also designed to provide assistance in designing a plan to implement improvement projects to improve the areas identified

Educational services, namely a series of courses designed to provide managers with the capability to use quality business criteria to identify the vital few improvement areas to improve, and also designed to provide assistance in designing a plan to implement improvement projects to improve the areas identified and consultation in conjunction therewith