B CERTIFIED ONLINE PROCTOR 2011

Business assistance services, namely, assisting companies with customer follow-up to improve customer outcomes and satisfaction through the use of telecommunication devices and computer networks with automated interaction and data feedback, monitoring and compilation capacity; Customer service management for others; Customer services, namely, responding to customers inquiries for others in the field of proctoring; Customer services, namely, responding to customers inquiries for others in the field of proctoring of exams via telephone or other electronic means