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Downloadable computer software for community management, sustainability management, computerized maintenance management systems, strategic asset management, enterprise asset management and application performance monitoring and printed user manuals and related printed marketing material, namely, pamphlets and reference cards, sold as a unit; computer hardware and printed user manuals and related printed marketing material, namely, pamphlets and reference cards, sold as a unit

Business consulting services, namely, business advisory, business project management and business information services in the field of community management, sustainability management, computerized maintenance management systems, strategic asset management, enterprise asset management and application performance monitoring; business strategic planning and business process management and business data analysis in the field of community management, sustainability management, computerized maintenance management systems, strategic asset management, enterprise asset management and application performance monitoring

Application service provider, namely, hosting, managing and maintaining software applications for community management, sustainability management, computerized maintenance management systems, strategic asset management, enterprise asset management and application performance monitoring; design and development of software for community management, sustainability management, computerized maintenance management systems, strategic asset management, enterprise asset management and application performance monitoring; technical support, namely, troubleshooting of software problems for community management, sustainability management, computerized maintenance management systems, strategic asset management, enterprise asset management and application performance monitoring; information technology (IT) consulting services, namely, consulting relating to database management, database conversion, and technical support of software