Cloud based software as a service (SAAS), namely, providing temporary use of nondownloadable cloud-based software for customer relationship management (CRM); Cloud based software as a service (SAAS), namely, providing temporary use of non-downloadable cloud-based software for use in customer service centers and for providing technical support for call centers, help desks, and customer service agents; Cloud based software as a service (SAAS), namely, providing temporary use of non-downloadable cloud-based software for processing and managing consumer product returns, refunds, repairs and exchanges; Cloud based software as a service (SAAS), namely, providing temporary use of non-downloadable cloud-based software that creates, distributes, and analyzes consumer surveys delivered via email, SMS, social applications, a webpage, or within a mobile context; Providing temporary use of on-line non-downloadable software for communicating with customers electronically for use in the field of customer surveys
Computer and Scientific