ATERA

Downloadable software for remote monitoring, configuring, accessing, updating and managing computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, routers, switches and network hardware; downloadable software for online collaboration, desktop sharing and screen sharing; downloadable software for protecting and securing computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, routers, switches and network hardware; downloadable software for deploying, configuring, and managing anti-virus, computer security and network security software; downloadable computer antivirus software; downloadable software for monitoring, deploying, configuring, updating and managing software and software licenses installed on remote computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, routers, switches and network hardware; downloadable software for managing, monitoring, configuring, accessing and managing data backup; downloadable software for monitoring, controlling, logging and reporting on computer network traffic; downloadable computer software for information technology service automation; downloadable computer software for identifying elements of information technology infrastructure; downloadable computer software for generating performance analytics; downloadable software for creating, communicating, managing, and responding to IT support ticketing requests; downloadable software for analyzing IT support ticketing requests corresponding to an undesired system state and providing suggested remote actions to resolve such state; downloadable software for providing professional services automation, billing, invoicing, payment processing, cost management, customer relationship management, sales, contract management, accounting, project management and revenue monitoring; downloadable software for creating, communicating, and managing documentation for IT support

Platform as a service (PAAS) featuring computer software platforms for remote monitoring, configuring, accessing, updating and managing computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, routers, switches and network hardware; platform as a service (PAAS) featuring computer software platforms for online collaboration, desktop sharing and screen sharing; platform as a service (PAAS) featuring computer software platforms for protecting and securing computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, routers, switches and network hardware; platform as a service (PAAS) featuring computer software platforms for deploying, configuring, and managing anti-virus, computer security and network security software; platform as a service (PAAS) featuring computer antivirus software; platform as a service (PAAS) featuring computer software platforms for monitoring, deploying, configuring, updating and managing software and software licenses installed on remote computer workstations, personal computers, servers, printers, mobile devices, cell phones, tablets, firewalls, routers, switches and network hardware; platform as a service (PAAS) featuring computer software platforms for managing, monitoring, configuring, accessing and managing data backup; platform as a service (PAAS) featuring computer software platforms for monitoring, controlling, logging and reporting on computer network traffic; platform as a service (PAAS) for information technology service automation; platform as a service (PAAS) for identifying elements of information technology infrastructure; platform as a service (PAAS) for generating performance analytics; platform as a service (PAAS) featuring computer software platforms for creating, communicating, managing, and responding to it support ticketing requests; platform as a service (PAAS) for analyzing IT support ticketing requests corresponding to an undesired system state and providing suggested remote actions to resolve such state; platform as a service (PAAS) featuring computer software platforms for providing professional services automation, billing, invoicing, payment processing, cost management, customer relationship management, sales, contract management, accounting, project management and revenue monitoring; platform as a service (PAAS) featuring computer software platforms for creating, communicating, and managing documentation for IT support