ASURION FLEX SUPPORT

downloadable computer application software for mobile phones and mobile computing and communication devices for managing outsourced installation, maintenance, repair, replacement, and technical support services, namely, software for the automated scheduling of independent installation, maintenance, repair, replacement, and technical support for users of IT hardware, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things; downloadable computer software for use in mobile phones, and mobile computing and communication devices, namely, software for providing technical support and for delivering content that recommends solutions, tips, tricks, and how-to information, all for users of IT hardware and software, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things; downloadable computer software for use in mobile phones, and mobile computing and communication devices, namely, software for facilitating provision of in-person installation, maintenance, repair, replacement, and technical support services

business services, namely, matching consumers with independent providers of installation, maintenance, repair, replacement, and technical support services

installation, maintenance, repair and replacement of IT hardware, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things

delivery of IT hardware, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things

providing training in the use of IT hardware and software, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things

providing temporary use of online non-downloadable computer software for managing outsourced installation, repair and technical support services, for scheduling of independent installation, repair and technical support providers, for providing support guides, for tracking data, and for transmitting photographs of products being supported; technical support services, namely, help desk services, troubleshooting in the nature of diagnosing computer software and hardware problems, and installation, updating, and maintenance of computer software for IT hardware, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things; technical support services, namely, providing technical information about how to use and make more effective use of IT hardware and software, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things; set-up in the nature of technological advice upon purchase and installation of IT hardware, mobile phones, computers, mobile computing and communication devices, consumer and business electronics, and network connected devices and appliances in the internet of things; technology consultation in the field of cybersecurity; computer services, namely, on-line scanning, detecting, quarantining and eliminating of viruses, worms, trojans, spyware, adware, malware and unauthorized data and programs on computers and electronic devices