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Physician relationship management (PRM) system, comprised of software for physician relations managers and liaisons to identify issues and develop initiatives for issue resolution by tracking physician performance, utilization rates, referrals and customer service; Physician relationship management (PRM) system for healthcare providers comprised of software for physician relations managers and liaisons to identify issues and develop initiatives for issue resolution by tracking physician performance, utilization rates, referrals and customer service; Customer relationship management system comprised of software for physician relations managers and liaisons to identify issues and develop initiatives for issue resolution by tracking physician performance, utilization rates, referrals and customer service; Customer relationship management system for healthcare providers comprised of software for physician relations managers and liaisons to identify issues and develop initiatives for issue resolution by tracking physician performance, utilization rates, referrals and customer service