downloadable computer software for responding to customer inquiries; software for mobile phones, namely, software for sending and receiving text messages and for communicating with others via phone, electronic mail, voice, web, SMS, text messaging, messaging and instant messaging; downloadable computer desktop software, namely, software for sending and receiving text messages and for communicating with others via phone, electronic mail, voice, web, SMS, text messaging, messaging and instant messaging; downloadable software in the nature of a mobile application featuring artificial intelligence for suggested responses and auto-communication, machine learning for classifying and generating communication based on previous communication data, and natural language processing; downloadable computer desktop software featuring artificial intelligence for suggested responses and auto-communication, machine learning for classifying and generating communication based on previous communication data, and natural language processing
Electrical and Scientific Apparatusbusiness information management, namely, electronic reporting of business information, business analytics, namely, business evaluations, information and research, and consumer response
Advertising and Businessbroadcast communication services, namely, transmitting text messages to designated recipients for others; communication services, namely, transmitting messages via phone, electronic mail, voice, web, SMS, text messaging, messaging and instant messaging between businesses and consumers
TelecommunicationsSoftware as a Service (SaaS) services featuring software for use in responding to customer inquiries and communicating with others via phone, electronic mail, voice, web, SMS, text messaging, messaging and instant messaging; Software as a Service (SaaS) services, namely, hosting software for use by others for use by call centers in responding to customer inquiries; Software as a Service (SaaS) services featuring artificial intelligence software for suggested responses and auto-communication, machine learning for classifying and generating communication based on previous communication data, and natural language processing; advanced product research in the field of artificial intelligence
Computer and Scientific