AQM

Customer waiting line management electronics for monitoring, guiding and management of people queuing or lining up in-person at customer service centers, namely-- ticket dispensers; entry slip dispensers; line order slip dispensers;customer electronic terminals and customer electronic kiosks for inputting information; electronic card readers; electronic touch pads and electronic keypads; video display monitors; electronic terminals for customer service representatives and bank tellers, with access to customer relation management databases including customer information and customer account information; and administrator electronic terminals for monitoring and management of service to such customers; computer software, and downloadable computer software, each for electronic queuing monitoring, guiding and management of people lining or queuing up in-person at customer service centers; computers; personal digital assistants (PDAs)