APPLSTRUDL

computer software, namely, computer software for the use with business process management, workflow management, process control, records management, document management, web content management, enterprise content management, knowledge management, information management, customer relationship management, information retrieval, information access, compliance management, facility management, automation, business intelligence, enterprise resource planning, accounting, archiving, searching; computer software for administering and managing, monitoring and diagnosing hardware and software infrastructures and components in a computer network; computer software for tracing and logging, performance analysis and service level management in hardware and software infrastructures and components in a computer network; computer software for application and data integration; computer communication software for managing the exchange of communication and data

education services, namely, holding of and carrying out of classes, seminars, conferences and workshops in the field of computer hardware and computer software training, word and data processing

Computer and technical consulting and support services, namely, troubleshooting of computer hardware, software and network connection problems; computer programming services; consulting and technical support services in the field of the design and use of computer programs, computers, computer hardware and computer systems; providing information concerning the use and design of computers and computer software over computer networks and global communication networks; professional consultation in the field of information technology, computer hardware, computer software and computer programming for others; installation, maintenance and updating of computer software; professional consultation in the field of computer hardware and computer software