ALTACIMA

business management consultation, namely advising clients in all industries and business sectors about business strategy, business planning, organization performance, operational performance, and performance improvement; Customer service operations with respect to quality management, performance management and improvement for customer service providers, namely, customer service centers, call centers, transaction processing organizations, fulfillment organizations, credit and collection operations, and other customer service provider organizations

educational and training services, namely conducting seminars, workshops, conferences and classes in the fields of customer service operations, planning and strategy, business management, performance management, to enhance customer satisfaction, quality, service, productivity, efficiency, employee satisfaction, and measurement methods