AGENTASSIST

Providing temporary use of online non-downloadable chatbot software for guiding customers through questions and actions, such as making reservations or appointments, checking inventory, resetting passwords, retrieving account balances, and making payments; Providing temporary use of online non-downloadable chatbot software using artificial intelligence for virtual agent or virtual assistant functions for guiding customers through questions and actions, such as making reservations or appointments, checking inventory, resetting password s, retrieving account balances, and making payments; Software as a service (SAAS) services featuring software for enhancing engagement by customer contact centers and call centers by using human and artificial intelligence to provide more efficient customer service, automation, analytics, agent guidance, and increased accuracy and quality of information delivered; Software as a service (SAAS) services featuring software using artificial intelligence for speech-to-text translation, text-to-speech, speech analytics, automated questions and answers, conversation summarization, real time agent guidance, conversation intent categorization, and virtual agents and assistants