AFTERCARE SATISFACTION PROGRAM

AFTERCARE SATISFACTION PROGRAM (ASP) IS A COMPREHENSIVE FOLLOWUP SYSTEM ESPECIALLY TAILORED FOR AUTOMOBILE DEALERSHIP, ASP IS MADE UP OF A SERIES OF REPORTS AND LETTERS THAT ARE DESIGNED TO EASE THE TRACKING OF SCHEDULED MAINTENANCE AND MAINTAIN CUSTOMER CONTACT, ASP IS COMPOSED OF WEEKLY, BI-WEEKLY, AND MONTHLY MAILINGS, THE WEEKLY MAILINGS INCLUDE THANK YOU LETTERS, EXTENDED SERVICE CONTRACT LETTERS, MAINTENANCE SCHEDULES, AND AN F & I SUMMARY, ON A BI-WEEKLY BASIS, THE DEALER RECEIVES VISIT LETTERS FOR QUALIFYING CUSTOMERS, AT THE END OF THE MONTH, VARIOUS CUSTOMER LISTINGS ALONG WITH SUMMARY REPORTS ARE GENERATED

AUTOMOTIVE RELATED CUSTOMER SERVICE PROGRAMS