ADVANCING EXCELLENCE

Promoting the interests of nursing home residents by supporting quality improvements in nursing homes and promoting open communication and transparency among nursing home residents, the families of nursing home residents, and nursing home staff; promoting public awareness of the need for improvement in the quality of care and quality of life for nursing home residents; business services, namely, formulation of best practices for the nursing home industry; providing benchmarking information to the providers of nursing homes; providing business information to the providers of nursing homes