ADVANCED LISTENING

Tracking and monitoring customer data, namely, business data analysis; Customer service management for others, namely, tracking, monitoring and managing complaints

Tracking and monitoring customer data for quality control purposes; Software as a service (SAAS) services featuring software featuring technology that enables users to enter, access, track, manage, monitor, and generate information and reports regarding complaints; Software as a service (SAAS) services featuring software using artificial intelligence and advanced analytics to monitor data and support complaints management