ADA

Business consulting services in the field of the development, implementation, maintenance and use of automation software and artificial intelligence automated digital assistants chatbots for customer service, digital customer interactions, brand promotion, and technical support; Business consulting services; Business data analysis services in the field of commercial information related to customer interactions

Non-downloadable electronic publications in the nature of newsletters in the field of automation of customer service, digital customer interactions, technical support, e-commerce assistance, and brand promotion; Training services in the field of developing, customizing, implementing, maintaining and using support automation software based on artificial intelligence; Educational services, namely, conducting training, conducting conferences, podcasts, and online courses in the field of automation of customer service, digital customer interactions, technical support, e-commerce assistance, and brand promotion and distribution of educational materials in connection therewith

Software as a service (SAAS) services featuring software using artificial intelligence (AI) for to assist chatbot software in learning customer intent so as to respond to customer queries or support requests, to anticipate customers' product or service needs, and to facilitate e-commerce transactions via digital channels; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for use in machine learning models and deep learning so as to respond to customer queries, to anticipate customers' product or service needs, and to facilitate e-commerce transactions via digital channels; Software as a service (SAAS) services featuring software for voice automation to determine intent of calling customers so as to respond to customer queries, to proactively send marketing messages, and to facilitate e-commerce transactions via digital channels; Providing temporary use of a non-downloadable web application for for client companies using algorithms to determine intent of calling customers in addressing complaints regarding quality or performance of product or service; Software as a service (SAAS) services featuring software for providing automation of technical support or employee support requests to respond to support queries with the use of chatbots and AI Agents, without human agents, via digital channels; Software as a service (SAAS) services featuring software for providing automation of digital interactions to respond to customer queries or support requests, to proactively send marketing messages, and to facilitate e-commerce transactions with the use of chatbots and AI Agents, without human agents, via digital channels