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Providing a web site containing customer satisfaction research and market research in the fields of automobiles, boats, airlines, healthcare, telecommunications, credit cards, consumer electronics, insurance, utilities, travel, home improvement, home builders, financial services, and sports; consulting services in the field of customer satisfaction research and market research in the fields of automobiles, boats, airlines, healthcare, telecommunications, credit cards, consumer electronics, insurance, utilities, travel, home improvement, home builders, financial services, and sports; conducting customer satisfaction research and market research in the fields of automobiles, boats, airlines, healthcare, telecommunications, credit cards, consumer electronics, insurance, utilities, travel, home improvement, home builders, financial services, and sports

Providing a web site featuring temporary use of non-downloadable software that enables users to access customer satisfaction research and market research in the fields of automobiles, boats, airlines, healthcare, telecommunications, credit cards, consumer electronics, insurance, utilities, travel, home improvement, home builders, financial services, and sports