COMPUTER DATABASE MANAGEMENT SOFTWARE, AND MANUALS SOLD AS A UNIT, FOR COLLECTING AND ANALYZING SALES DATA AND CUSTOMER DEMOGRAPHICS, CHARACTERISTICS AND PREFERENCES FOR COMPUTER-GENERATED MARKETING, DATA REPORTING, ANALYTICS, SALES FORCE AUTOMATION, COMPUTER SOFTWARE FOR MANAGING CONTACT CENTER AND CUSTOMER SUPPORT CENTERS, COMPUTER SOFTWARE APPLICATIONS FOR DATA MINING, AND CUSTOMER SUPPORT
Electrical and Scientific Apparatus