ACCPAC

Downloadable software for use in accounting, management of business operations, managing and analyzing business productivity information, management and analysis of financial information, allowing business to perform electronic business transactions, customer service management, and playing music

Computer services, namely, providing databases featuring information about electronic commerce sales, business accounting, business operations, productivity, and customer service relationships

Electronic transmission of messages and data; and providing an on-line forum for the transmission of messages between business concerning electronic commerce, accounting, business operations, productivity, finances, web sites and customer relationships

Technical support services, namely, troubleshooting of hosted applications and computer software via telephone, email or in person; and providing temporary use of on-line non-downloadable software for use in email, accounting, management of business operations, managing and analyzing business productivity information, allowing business to perform electronic business transactions and customer service management