A

Software as a Service (SaaS) services featuring software for use in responding to customer inquiries and communicating with others; Software as a Service (SaaS) services, namely, hosting software for use by others for use by call centers in responding to customer inquiries; Software as a Service (SaaS) services featuring artificial intelligence software for suggested responses and auto-communication, machine learning for classifying and generating communication based on previous communication data, and natural language processing