Downloadable computer software development tools; downloadable computer software for developing, deploying, and managing artificial intelligence applications; Downloadable computer software enabling individuals and enterprises to develop, deploy, and manage agentic applications to accomplish workflows across disparate applications and systems; downloadable computer software for aggregation and management of data from computer applications, automating business work tasks, and facilitating and managing business workforce productivity; downloadable computer software for contact center management, routing, and performance analytics and agent assistance, guidance, and task automation

Communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks, and data networks.

Providing online non-downloadable computer software development tools; providing online non-downloadable computer software for developing, deploying, and managing artificial intelligence applications; providing online non-downloadable computer software enabling individuals and enterprises to develop, deploy, and manage agentic applications to accomplish workflows across disparate applications and systems; providing online non-downloadable computer software for aggregation and management of data from computer applications, automating business work tasks, and facilitating and managing business workforce productivity; providing online non-downloadable computer software for contact center management, routing, and performance analytics and agent assistance, guidance, and task automation