Non-downloadable computer software for business data analysis using deep learning algorithms and artificial intelligence (AI); Software as a service (SaaS) services featuring enterprise computer software for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality, namely, software for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers, text recognition, machine learning, and artificial intelligence software for automated customer support; Platform as a service (PaaS) featuring enterprise computer software for use in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality, namely, software for monitoring, controlling, and analyzing electronic communications within businesses and between businesses and their customers, text recognition, machine learning, and artificial intelligence software for automated customer support; Non-downloadable business-to-business (B2B) integration software for deployment of conversational AI agents and AI virtual assistants.