Downloadable computer software using artificial intelligence for site reliability engineering, incident response, root cause analysis, system monitoring, and IT operations management; downloadable computer software for autonomous diagnosis and remediation of technical issues in cloud computing environments and IT infrastructure; downloadable software for integrating with monitoring systems, observability tools, and incident management platforms.

Software as a service (SaaS) featuring artificial intelligence software for site reliability engineering, incident response, root cause analysis, system monitoring, and IT operations management; providing temporary use of online non-downloadable software using artificial intelligence for autonomous diagnosis and remediation of technical issues in cloud computing environments and IT infrastructure; cloud computing services featuring software for real-time incident investigation, telemetry analysis, and automated remediation; technical support services, namely, troubleshooting of computer software problems; consulting services in the field of site reliability engineering and IT operations automation.