Providing online non-downloadable computer software platforms for facilitating business-to-business (B2B) e-commerce, enabling users to connect with service providers of secure records management, document destruction, and information management services to ensure a verifiable chain of custody; Software as a Service (SAAS) services featuring software that allows users to search for, compare, and purchase records management and shredding services and to enable compliance-driven tracking of document handling and destruction; Providing temporary use of on-line non-downloadable software and applications for service provider selection, price comparison, transaction management, and service scheduling in the field of secure records management, document destruction, and inventory management services to ensure custody tracking; Computer services, namely, hosting an interactive web site that allows users and service providers to implement integrated workflows for secure document handling, retrieval, and destruction that supports chain of custody logging; Providing temporary use of non-downloadable cloud-based software for compliance monitoring, data governance, and information lifecycle management that ensures documents remain secure, trackable, and auditable throughout the lifecycle