Downloadable computer software for qualitative data analysis of unstructured data, namely, software used for classifying, sorting, arranging and analyzing text, videos and pictures; downloadable computer software for use in the transcription of audio and video speech content to text; downloadable computer software for allowing users to create on-line customer profiles and manage their accounts in the field of classifying, sorting, arranging and analyzing data.

Software as a service (SAAS) services featuring software for qualitative data analysis of unstructured data, namely, software used for classifying, sorting, arranging and analyzing text, videos and pictures; software as a service (SAAS) services featuring software for use in the transcription of audio and video speech content to text; software as a service (SAAS) services featuring software for allowing users to create on-line customer profiles and manage their accounts in the field of classifying, sorting, arranging and analyzing data.