Downloadable software and mobile applications that allow the user to submit and check status of insurance claims, to enroll in, view and manage insurance coverage, to make changes to insurance policy coverage, to view information on insurance coverage and policies and to view and respond to messages relating to insurance claims and policies; downloadable software and mobile applications that allow the user to assist policyholders in submitting claims, receive updates on insurance sales performance, receive notifications with insurance news, reminders, and alerts, optimize and manage insurance sales activities, and create custom insurance performance reports