downloadable software application for providing tools and insights to end-users participating in an online meeting, namely, providing in real-time customer relationship management (CRM) data, notifications and workflow action items based on the communications occurring between end-users participating in the online meeting

Providing temporary use of on-line non-downloadable software for providing tools and insights to end-users participating in an online meeting, namely, providing in real-time customer relationship management (CRM) data, notifications and workflow action items based on the communications occurring between end-users participating in the online meeting