Mark Identification

Serial Number

98540399

Filing Date

May 8, 2024

Trademark by

MICROSOFT CORPORATION

Classification Information

Software; Downloadable computer software for integrating artificial intelligence (AI) processing, machine learning, and deep learning capabilities with computer software applications for customer relationship management (CRM) and contact centers to improve customer experiences and workflows; downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for providing a virtual assistant featuring generative artificial intelligence (AI), generative pre-trained transformers (GPTs), and large language models (LLMs) for locating, analyzing, summarizing, editing, and providing data and information; downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for summarizing and drafting emails and responses, generating text and content, preparing reports and case summaries, analyzing and modifying customer relationship management (CRM) records, providing customer relationship management (CRM) data, providing customer service solutions, automating workflows and tasks, scheduling meetings, providing meeting summaries, and creating action item tasks for increasing workflow efficiency and business processes; downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning to access, connect, and synchronize customer relationship management (CRM) data to accelerate customer onboarding and case resolution; downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for integrating conversational user interfaces (CUIs) and artificial intelligence (AI) powered software tools with computer software applications for process automation to increase workflow efficiency for customer service agents; downloadable computer software for providing conversational user interfaces (CUIs) featuring large language models (LLMs) and generative artificial intelligence (AI) to assist users in tasks, decision-making processes, communication, and analyzing data across multiple applications and the internet; downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating, accessing, updating, modifying, translating, organizing, storing, managing, analyzing, synchronizing, transmitting, and sharing data, documents, content, text, images, videos, audio, and information; downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating and automating workflows across multiple applications and services and for providing data analytics and key performance indicators (KPIs); downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for predictive and corrective text entry, contextual prediction and natural language processing, and writing assistance across documents, emails, and the web; downloadable computer software for collaborating and enhancing user productivity and communication capabilities by connecting users with information, data, content, projects, files, and documents from software applications; downloadable computer software for connecting users to email, cloud, web, contact list, and database resources to promote workflow efficiency, provide workflow insights, and increase collaboration

Electrical and Scientific Apparatus

Computer services; Computer services, namely, technical advisory services relating to computer programs, computer software consultation, and creating an on-line community for registered users to participate in discussions, get feedback from their peers, form virtual communities, and engage in social networking services in the field of computer software; software as a service; software as a service (SAAS) services featuring computer software for integrating artificial intelligence (AI) processing, machine learning, and deep learning capabilities with computer software applications for customer relationship management (CRM) and contact centers to improve customer experiences and workflows; software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for providing a virtual assistant featuring generative artificial intelligence (AI), generative pre-trained transformers (GPTs), and large language models (LLMs) for locating, analyzing, summarizing, editing, and providing data and information; software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for summarizing and drafting emails and responses, generating text and content, preparing reports and case summaries, analyzing and modifying customer relationship management (CRM) records, providing customer relationship management (CRM) data, providing customer service solutions, automating workflows and tasks, scheduling meetings, providing meeting summaries, and creating action item tasks for increasing workflow efficiency and business processes; software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning to access, connect, and synchronize customer relationship management (CRM) data to accelerate customer onboarding and case resolution; software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for integrating conversational user interfaces (CUIs) and artificial intelligence (AI) powered software tools with computer software applications for process automation to increase workflow efficiency for customer service agents; software as a service (SAAS) services featuring computer software for providing conversational user interfaces (CUIs) featuring large language models (LLMs) and generative artificial intelligence (AI) to assist users in tasks, decision-making processes, communication, and analyzing data across multiple applications and the internet; software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating, accessing, updating, modifying, translating, organizing, storing, managing, analyzing, synchronizing, transmitting, and sharing data, documents, content, text, images, videos, audio, and information; software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating and automating workflows across multiple applications and services and for providing data analytics and key performance indicators (KPIs); software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for predictive and corrective text entry, contextual prediction and natural language processing, and writing assistance across documents, emails, and the web; software as a service (SAAS) services featuring computer software for collaborating and enhancing user productivity and communication capabilities by connecting users with information, data, content, projects, files, and documents from software applications; software as a service (SAAS) services featuring computer software for connecting users to email, cloud, web, contact list, and database resources to promote workflow efficiency, provide workflow insights, and increase collaboration; platform as a service; platform as a service (PAAS) featuring computer software platforms for integrating artificial intelligence (AI) processing, machine learning, and deep learning capabilities with computer software applications for customer relationship management (CRM) and contact centers to improve customer experiences and workflows; platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for providing a virtual assistant featuring generative artificial intelligence (AI), generative pre-trained transformers (GPTs), and large language models (LLMs) for locating, analyzing, summarizing, editing, and providing data and information; platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for summarizing and drafting emails and responses, generating text and content, preparing reports and case summaries, analyzing and modifying customer relationship management (CRM) records, providing customer relationship management (CRM) data, providing customer service solutions, automating workflows and tasks, scheduling meetings, providing meeting summaries, and creating action item tasks for increasing workflow efficiency and business processes; platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning to access, connect, and synchronize customer relationship management (CRM) data to accelerate customer onboarding and case resolution; platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for integrating conversational user interfaces (CUIs) and artificial intelligence (AI) powered software tools with computer software applications for process automation to increase workflow efficiency for customer service agents; platform as a service (PAAS) featuring computer software platforms for providing conversational user interfaces (CUIs) featuring large language models (LLMs) and generative artificial intelligence (AI) to assist users in tasks, decision-making processes, communication, and analyzing data across multiple applications and the internet; platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating, accessing, updating, modifying, translating, organizing, storing, managing, analyzing, synchronizing, transmitting, and sharing data, documents, content, text, images, videos, audio, and information; platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating and automating workflows across multiple applications and services and for providing data analytics and key performance indicators (KPIs); platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for predictive and corrective text entry, contextual prediction and natural language processing, and writing assistance across documents, emails, and the web; platform as a service (PAAS) featuring computer software platforms for collaborating and enhancing user productivity and communication capabilities by connecting users with information, data, content, projects, files, and documents from software applications; platform as a service (PAAS) featuring computer software platforms for connecting users to email, cloud, web, contact list, and database resources to promote workflow efficiency, provide workflow insights, and increase collaboration

Computer and Scientific