Providing an artificial intelligence (AI) chat platform for enterprise-level use; providing a chat operating system for powering generative AI experiences connecting organizations, retailers, brand owners, and athletic programs with customers and fans; computer software as a service (SaaS) featuring non-downloadable AI computer software platform for use in powering authentic conversational experiences between businesses and customers, and athletic and entertainment entities and fans; Platform as a Service (PaaS) featuring computer software platforms that enable users to engage customers and fans