downloadable computer software for use in the insurance industry for insurance policy management and automation, namely, automation and administration of policy sales, policy underwriting, claims adjudication and payment, billing and general management of insurance policies, insurance policy rating and issuance, workflow management, and report generation; and downloadable computer software for use by insurance brokers and insurance carriers for the processing, issuance and management of insurance policies, and management of insurance policy information and insurance claims via the internet, and local, wide area and global communications networks

software as a service (SAAS) services featuring software for use in the insurance industry for insurance policy management and automation, namely, automation and administration of policy sales, policy underwriting, claims adjudication and payment, billing and general management of insurance policies, insurance policies, insurance policy rating and issuance, workflow management, and report generation; software as a service (SAAS) services featuring software for use by insurance brokers and insurance carriers for the processing, issuance and management of insurance policies, and management of insurance policy information and insurance claims via the internet, and local, wide area and global communications networks; computer services, namely, hosting, developing for others and providing temporary use of non-downloadable applications for use in the insurance industry for insurance policy management and automation, namely, automation and administration of policy sales, policy underwriting, claims adjudication and payment, billing and general management of insurance policies, insurance policies, insurance policy rating and issuance, workflow management, and report generation; and providing temporary use of online non-downloadable software for use by insurance brokers and insurance carriers for the processing, issuance and management of insurance policies, and management of insurance policy information and insurance claims via the internet, and local, wide area and global communications networks