Downloadable computer software, namely, downloadable software for creating, reading, editing, managing, printing, indexing and retrieving electronic documents and files; downloadable software for use with optical scanners; downloadable software for page recognition and rendering; document management software for mobile devices; downloadable computer software development tools; downloadable software for use on computers and devices for accessing, viewing and controlling remote computers and devices; downloadable computer software for the transmission, reception, coding or decoding of voice, data or multimedia content to allow remote access to, monitoring of, or control of, computer hardware, computer software, electronic documents, or electronic communications devices; downloadable computer software for facilitating business transactions conducted via electronic communications networks

Non-downloadable computer software, namely, non-downloadable software for creating, reading, editing, managing, printing, indexing and retrieving electronic documents and files; software for use with optical scanners; non-downloadable software for page recognition and rendering; computer software development tools, non-downloadable computer software for accessing, viewing and controlling remote computers and devices; non-downloadable computer software for the transmission, reception, coding or decoding of voice, data or multimedia content to allow remote access to, monitoring of, or control of, computer hardware, computer software, electronic documents, or electronic communications devices; non-downloadable computer software for facilitating business transactions conducted via electronic communications networks