Design and development of computer software for analyzing and presenting real-time, integrated business management intelligence from various company sources such as emails social media, customer relationship management (CRM), call logs, instant messaging, technical support and project management technologies all in an easy-to-understand user interface for use in developing computer software; Software as a service (SAAS) services featuring software for analyzing and presenting real-time, integrated business management intelligence from various company sources such as emails social media, customer relationship management (CRM), call logs, instant messaging, technical support and project management technologies all in an easy-to-understand user interface for use in developing computer software