Downloadable personal assistant software that uses cognitive computing and artificial intelligence techniques to provide an intelligent interactive natural language consumer experience; Downloadable software that features a virtual assistant and uses cognitive computing and artificial intelligence techniques to facilitate integration of, and operator use of, business platforms and enterprise applications, including business processes, task management and project management; Downloadable software that features a virtual assistant and uses cognitive computing and artificial intelligence techniques to automate tasks, training and administration and to auto-trigger business processes

Non-downloadable software as a service featuring personal assistant software that uses cognitive computing and artificial intelligence techniques to provide an intelligent interactive natural language consumer experience; Non-downloadable software that features a virtual assistant and uses cognitive computing and artificial intelligence techniques to facilitate integration of, and operator use of, business platforms and enterprise applications, including business processes, task management and project management; Non-downloadable software that features a virtual assistant and uses cognitive computing and artificial intelligence techniques to automate tasks, training and administration and to auto-trigger business processes