Downloadable software for client relationship management; software packages, namely, downloadable software for client relationship management; downloadable computer application software for client relationship management; all the aforesaid used for customer relationship management on behalf of third parties

Creation, implementation, management and operation of telephone call and contact centers for others; consultancy services relating to the creation, implementation, management and operation of telephone call centers and contact centers; business advice, assistance and consultancy services relating to customer relationship management; business advice assistance and consultancy services relating to digital strategy for customer relationship management; Conducting market research studies and surveys; administrative processing of purchase orders; Public opinion polling; Conducting business feasibility and profitability studies and providing business feasibility and profitability information; Marketing research services in the nature of tracking consumer behavior and analyzing consumer trends; Researching and verifying the credentials of businesses for business purposes; Business consulting services related to brand image and reputation, namely, commercial image monitoring, and controlling, and managing information and messages on the Internet; business advice and assistance to companies relating to brand image and reputation; Business information and advice in the field of subcontracting; business intermediation services; entry, introduction, integration, collection, recording, gathering, transcription, systematization, extraction and processing of data for business purposes; management and compilation of databases; computer file management; arranging subscriptions to telecommunications services for others; all the aforesaid used in connection with customer relationship management on behalf of third parties; advisory services, namely, technical consulting relating to the setup, management and operation of call centers and contact centers for third parties; management of call centers and contact centers for others; telephone answering services for absent subscribers

Insurance brokerage services; insurance claims administration; insurance brokerage for others; information and consultancy relating to insurance brokerage services; insurance claims administration and reinsurance brokerage; debt collection; financial guarantee services in the field of credit card and remote payments; all the aforesaid used in connection with customer relationship management on behalf of third parties

Advice and information in the field of maintenance and repair of computer network and information technology equipment, telephones and telephone equipment and household appliances; all the aforesaid used in connection with customer relationship management on behalf of third parties

Telecommunication services, namely, sending, receiving, processing and re-routing of telephone calls and electronic messages; Telecommunication services, namely, centralization of telephone calls; Telecommunication services in the nature of providing telephone features, namely, call waiting, call identification, call forwarding, and message waiting; Telecommunication services in the nature of providing telephone features, namely, call waiting, call identification, call forwarding, and message waiting provided by computer terminals, Internet networks, Internet server center; Electronic transmission of messages; electronic messaging; electronic messaging, namely, reception and distribution of messages; transmission and exchange of information via computer networks, electronic communications networks, national and international networks; Electronic message transmission via blogs, chat rooms, Internet sites and Internet forums; computer-assisted transmission of messages, images and other data; provision of access to telecommunications networks by computer; transmission of information over networks; provision of access to the Internet, namely, online blogs; providing temporary access to telecommunications networks by computer, namely, rental of electronic access to database service centers; information and advice relating to telecommunications

Training in the field of telephone support, distance learning, database management, data processing, communication and customer relationship management; Publication of on-line blogs and non-downloadable online columns, magazines articles and newsletters in the field of customer relationship management; provision of online non-downloadable electronic publications, namely, articles in the field of customer relationship management; publication of texts, questionnaires, surveys, polls, brochures, forms, other than publicity texts; publishing of educational materials

Computer software consultancy services; Installation and maintenance of computer software; providing information technology advice; Computer programming for others; development, design, installation, maintenance, updating, customization and integration of computer software, software packages, computer applications and databases; rental of computer software, software packages and applications, software as a service (SaaS) software, and cloud computing software for client relationship management; analysis and design of online computer systems; database creation, development and storage; creation and maintenance of websites for others; hosting of websites; Data conversion of computer programs and data, not physical conversion; Conversion of data or documents from physical to electronic media; electronic data storage; Application service provider (ASP), namely, hosting computer software applications of others; computer data analysis; diagnosing services in the field of consumer electronics, computer hardware and software