Downloadable cloud-computing software and mobile applications, namely, downloadable software for transmitting and receiving emergency and justice information and data for use in the fields of law enforcement, security, criminal justice, correctional services, public safety, public administration, and emergency services; downloadable records management software for use by public safety and public administration agencies, for the purposes of managing information related to operational public safety and public administration needs; downloadable jail and correctional facility management software for use by police agencies, for the purposes of managing information related to the management of prisoners; downloadable computer software for use in database management for jail and correctional facilities, namely, for use in inmate booking and release, inmate movements, commissary purchases, imaging, barcoding, accounting and finance, and state reporting; downloadable computer-aided dispatch software for use by police, fire, public safety, and emergency medical dispatch centers, for the purposes of dispatching and routing first responders to calls for service, and providing first responders with situational awareness; downloadable mobile data communication software for use by police, fire, public safety, and emergency medical first responders, intended to be used on mobile computers and mobile devices in the nature of smart phones and computer tablets, for the purposes of dispatching first responders to calls for service, providing first responders with situational awareness, and for providing access to information residing in external systems; downloadable mobile report entry software for use by first responders, for the purpose of documenting police, fire, public safety, and emergency medical reports, and for the purposes of reviewing and approving such reports; downloadable computer database management software and reporting tools for analysis and statistical reporting for use by police, fire, public safety, and medical emergency agencies; computer software for public safety, public administration and public administration agencies, namely, emergency call management and dispatching, records management, mobile citations, evidence management, corrections, citizen engagement, regulatory compliance, permitting, inspection, and code enforcement process

Design and development of computer and application software; cloud computing featuring computer and application software, namely, software for transmitting and receiving emergency information and data for use in the fields of law enforcement, security, criminal justice, correctional services, public safety and emergency services; installation and configuration of computer software, all of the aforementioned services for use by public safety agencies, namely, police agencies, fire departments, correctional facilities, and emergency medical services; business process analysis, training and project management services for the purpose of implementing the computer software, technical support services in the form of troubleshooting software problems, all of the aforementioned services for use by public safety agencies, namely, police agencies, fire departments correctional facilities, and emergency medical services; updating, upgrading and maintenance of computer software, all of the aforementioned services for use by public safety agencies, namely, police agencies, fire departments, correctional facilities, and emergency medical services; cloud-based computing web hosting services for the purposes of providing software as a service (SaaS) in connection with public safety systems, namely, records management, computer-aided dispatch, mobile data communication, and mobile report entry, for use by public safety agencies, namely, police agencies, fire departments, correctional facilities, and emergency medical services; providing non-downloadable computer software for use in database management for correctional facilities, namely, for use in inmate booking and release, inmate movements, commissary purchases, imaging, barcoding, jail accounting and finance, and state reporting; design, development, and implementation of computer software for public safety, public administration and public administration agencies, namely, emergency call management and dispatching, records management, mobile citations, evidence management, corrections, citizen engagement, regulatory compliance, permitting, inspection, and code enforcement process