Downloadable computer chatbot software for simulating conversations; Downloadable computer chatbot software for simulating conversations for use by customer service centers; Downloadable computer chatbot software for simulating conversations for use in diagnosing products and troubleshooting; Downloadable computer chatbot software for simulating conversations for use with product guides, product consulting and purchase assistance; downloadable interactive multimedia computer programs for use in customer relationship management (CRM); downloadable interactive computer software for use in customer relationship management (CRM)

Customer relationship management via chatbot; message handling services via chatbot in the nature of message transcription; providing consumer information relating to goods and services via chatbot; providing information and advice to consumers regarding the selection of products and items to be purchased via chatbot; Customer relationship management; providing commercial information to consumers in the field of household appliances; business administration of consumer loyalty programs; sales promotion through customer loyalty programs; consultancy services relating to the management of telephone call centers; telephone answering and message transcription services; telephone answering services; providing recommendations of goods to consumers for commercial purposes; providing commercial information and advice for consumers in the choice of products and services; providing consumer product advice relating to household appliances; providing consumer product information; providing consumer product recommendations; providing consumer information relating to goods and services in the field of household appliances; providing consumer information and advice to consumers regarding the selection of products and items to be purchased

Providing on-line discussion services via chatbot, namely, electronic transmission of information posted to discussion groups via a global computer network; communications services in the nature electronic transmission of messages for operating AI call centers via chatbot; delivery of messages by electronic transmission via chat lines, chatrooms and Internet forums; Interactive teletext services; providing access to online chat rooms and electronic bulletin boards; providing on-line discussion services, namely, electronic transmission of information posted to discussion groups via a global computer network; providing access to an Internet discussion web site; communication via interactive voice response (IVR) in the nature of electronic, electric and digital transmission of voice; interactive videotext services; providing an online interactive bulletin board; telephone communication services provided for hotlines and call centers in the nature of telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone transmissions; provision of electronic telecommunications connections for telephone hotlines and call centers; providing internet access to on line dedicated help desk

Platform as a Service (PaaS) featuring computer software platforms for use in database management in the field of customer relationship management (CRM); software as a service (SaaS) services featuring software for use in database management in the field of customer relationship management (CRM); platform as a service (PaaS) featuring computer software platforms for operating AI customer service centers via chatbot; consulting services in the field of cloud computing services; application service provider (ASP) featuring software for use in database management in the field of customer relationship management (CRM); hosting of digital content on the internet; design, maintenance, rental of computer software for simulating conversations