Downloadable computer software for use in customer relationship management (CRM); Downloadable computer software for data processing and analysis; Downloadable computer software for managing services in support of an enterprise; Downloadable computer software for workforce scheduling; Downloadable computer software for database management; Downloadable computer software for data warehouse automation and interactive data warehouse automation; Downloadable computer software for data warehouse development and database management

Computer programming services, namely, design and provision of downloadable templates; Computer project management services; Computer services, namely, cloud hosting provider services; Design and development of computer software for data input, output, processing, display and storage; Design, development and implementation of software; Electronic data storage; IT consulting services; Platform as a service (PAAS) featuring computer software platforms for database management, data processing, data analysis, customer relationship management, workforce scheduling; Programming of computer software for others; Rental of a database server to third parties; Rental of data center facilities; Scientific and technological services, namely, hosting, management, provision, scaling, maintenance, monitoring, security, encryption, decryption, replication and backup of databases for others in the field of database management; Software as a service (SAAS) services featuring software for database management, data processing, data analysis, customer relationship management, workforce scheduling