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ONLINE DOWNLOADABLE ELECTRONIC PUBLICATIONS, NAMELY, DOWNLOADABLE BOOKS, NEWSLETTERS AND COMPUTER SOFTWARE FEATURING IMPROVING CUSTOMER RELATIONS, MARKETING AND BUSINESS OPERATIONS, AND BUSINESS MANAGEMENT

PROMOTING THE GOODS AND SERVICES OF OTHERS BY PREPARING AND PLACING ADVERTISEMENTS IN ELECTRONIC MAGAZINES AND WEBSITES ACCESSED THROUGH A GLOBAL COMPUTER NETWORK AND OVER THE INTERNET, AND PROMOTING THE GOODS AND SERVICES OF OTHERS BY PROVIDING HYERTEXT LINKS TO WEBSITES OF OTHERS, AND ON-LINE RETAIL STORES SERVICES FEATURING ELECTRONIC BOOKS, NEWSLETTERS AND SOFTWARE AND PRODUCTS FOR USE WITH THE GLOBAL COMPUTER NETWORK AVAILABLE THROUGH FILE TRANSFER PROTOCOL

EDUCATIONAL SERVICES AND EDUCATIONAL CONSULTING SERVICES NAMELY, CONDUCTING SEMINARS, CONFERENCES, RESIDENTIAL WORK-STUDY PROGRAMS AND SELF-STUDY PROJECTS DIRECTED TO IMPROVING CUSTOMER RELATIONS, MARKETING AND BUSINESS OPERATIONS, AND BUSINESS MANAGEMENT, AND COMPUTER SERVICES NAMELY, PROVIDING NON-DOWNLOADABLE ELECTRONIC PUBLICATIONS, NAMELY, BOOKS AND NEWSLETTERS FEATURING IMPROVING CUSTOMER RELATIONS, MARKETING AND BUSINESS OPERATIONS, AND BUSINESS MANAGEMENT