Downloadable computer programs and software for use in the field of telecommunications, namely, managing interactive voice response (IVR) systems and answering service systems

Telephone answering service; platform as a service (PAAS) featuring a telephone answering service; providing online non-downloadable software for managing interactive voice response (IVR) systems; application service provider featuring software for use in interactive voice response systems; providing temporary use of online non-downloadable software used to manage interactive voice response systems; platform as a service featuring interactive voice response systems; software as a service (SAAS) services featuring software for cloud-based interactive voice response systems