Downloadable software in the nature of a mobile application for the operational management of field-services businesses, namely, customer relationship management, employee and personnel management, and management of facilities and equipment

Software as a service (SAAS) services featuring software for the operational management of field-services businesses, namely, customer relationship management, employee and personnel management, and management of facilities and equipment; software as a service (SAAS) services featuring software for consumers to schedule the services of, engage and communicate with, and submit payment to field-services businesses