Software as a Service (SaaS) and Platform as a Service (PaaS) featuring software for providing interactive voice response (IVR) systems; Software as a Service (SaaS) and Platform as a Service (PaaS) featuring software for interactive voice response, namely, for use in call centers, customer service, telecommunication, finance, banking, insurance, and healthcare; Software as a Service (SaaS) and Platform as a Service (PaaS) featuring software for speech enabled auto attendants, namely, for use in call centers, customer service, telecommunication, finance, banking, insurance, and healthcare; Software as a Service (SaaS) and Platform as a Service (PaaS) featuring software for voice command and recognition software, speech to text conversion software, and voice-enabled software applications for information management; Software as a Service (SaaS) and Platform as a Service (PaaS) featuring software for call center and contact management; Software as a Service (SaaS) and Platform as a Service (PaaS) featuring software for providing a speech enabled virtual agent; Software as a Service (SaaS) and Platform as a Service (PaaS) featuring a voice artificial intelligence platform that listens to questions and provides spoken answers; Software as a Service (SaaS) and Platform as a Service (PaaS) featuring software for the deployment of conversational Artificial Intelligence (AI) technology; Software as a Service (SaaS) and Platform as a Service (PaaS), namely, providing non-downloadable software for customer relationship management; Computer software development and computer programming development for others; Development of computer platforms; Consultancy in the design and development of computer software