Software as a service (SAAS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; Platform as a service (PAAS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; providing temporary use of non-downloadable software for use in customer relationship management (CRM); providing temporary use of on-line non-downloadable software development tools; computer software development in the field of mobile applications; software as a service (SAAS) services featuring software for providing data analytics, business analytics, business intelligence and for collecting and analyzing data in the fields of business, marketing, advertising, brand development, sales, customer service, customer engagement, cloud computing, customer information, customer relationship management, and security and authentication; Application service provider featuring application programming interface (API) software for communications, customer engagement, data analytics, business intelligence, and customer relationship management; providing online, non-downloadable software for managing, collecting, integrating, and sharing a wide variety of data and information from various sources; application service provider (ASP), namely, providing software tools for computer software development; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the fields of business, marketing, advertising, brand development, sales, customer service, customer engagement, cloud computing, customer information, customer relationship management, and security and authentication; providing temporary use of on-line non-downloadable software development tools for the creation of client interfaces; providing temporary use of on-line non-downloadable cloud computing software for providing business intelligence, business data analytics, and for collecting and analyzing business data; software as a service (SAAS) services featuring software for collecting, managing and reporting on data from connected computer systems, digital mobile devices, and Internet of Things (IoT) devices; software as a service (SaaS) services featuring software for controlling and monitoring of cloud computing networks and Internet of Things (IoT) devices; infrastructure as a service (IaaS) services featuring software for controlling and monitoring Internet of Things (IoT) devices and networks